Contact Us – SeleSera | Thoughtfully Packed, Specially For You

Get in touch

Let's start
a conversation.

Planning a gift, ordering in advance, or have a question about an order? Send us a note and a real person on our team will get back to you.

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SeleSera
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Support Hours
Mon – Sat, 10 AM – 6 PM IST
With
love

Contact details

Talk To Our Team

We usually reply within 24 hours on business days. For order questions, include your order number so we can help faster. For hampers and bulk gifting, tell us the occasion and date.

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Frequently asked

Got Questions?

01
How long does shipping take?
You'll get a tracking link by email as soon as your order ships. Orders above ₹999 qualify for free shipping. For hampers needed by a specific date, please order in advance and tell us the date.
02
What's your return policy?
Head to our Returns & Exchanges page for the full policy, or contact us to start a request. Please keep the original packaging, and note that some food items may not be returnable.
03
Can I order custom or bulk hampers?
Yes. Tell us the occasion, quantity, budget and date using the form above, and we'll suggest a combination. We love birthday return gifts, festival and corporate gifting.
04
How do I track my order?
Use the Track Your Order page with your order ID and email, or click the tracking link sent to your inbox once your order ships.
05
Do you ship internationally?
Email us your location and what you'd like to order, and we'll let you know whether we can deliver there and what it would cost.
06
Still have a question?
Use the form above or email support@selesera.com. We usually reply within 24 hours.

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